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AiWACS EUM

  • Product Overview

    CSeye EUM is an End-to-End performance management solution that enables tracking of faults and transactions across the entire service segment. It analyzes all transactions in each segment between users and servers, monitors the service performance for end-users, and provides real-time analysis of network data for performance optimization across the entire service segment. With rapid fault detection and proactive anomaly management, CSeye EUM offers high-quality services for fault prevention and performance optimization.

Product Feature

  • Real-time Fault Diagnosis/Analysis Across the Entire Service Segment

    - End-to-End Transaction Tracking up to the WEB-WAS-DB-External System Integration Segment
    - Analysis of all transactions in each segment between users and servers based on Deep Packet Inspection (DPI)
    - Real-time analysis of network wire data at Layer 7 level

  • Application Data

    - Providing data at a level equivalent to the leading global foreign solution
    - Agentless network and application performance analysis
    - Supplying network root cause information and application root cause data based on TCP buffer criteria

  • Analysis of HOST tampering and unauthorized calls

    - Analysis of HOST tampering during service calls (based on a white list), detection of malicious bots (UserAgent), and analysis of unauthorized call access
    - Analysis of Host information in Http Headers
    - Comprehensive analysis of the entire service call relationships, including Host, TCP, URI, Traffic, service delays, load balancing, call frequency, etc., to identify potential issues

  • Analysis of Inflow Paths

    - Analysis of external inflow paths and transaction routes accessing the service application

  • HTTP Status Information

    - Available to assess response performance information for each detailed URI in HTTP pages to identify problematic URIs, assess availability and latency

  • Regional Performance Information

    - Easily grasp performance information by continent, country, and domestic region
    - Analyze characteristics and status on a regional basis
    - Analyze regional inflow and usage information for each TR (Telecom Region)

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